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What is Good QA?

Organizations often invest heavily in adopting cutting edge development processes to give them a competitive edge. Good QA needs to keep pace.

Quality Assurance is considered a necessary evil by some, or the guardian of an organization’s best possible self by others. But the best practices for building a good QA process are hard to pin down, and many teams struggle to build a QA practice that meets their needs. So what is good QA, and how can every team implement it?

What is the ideal QA Process?

Many teams take a “something is better than nothing” approach to QA. But what does a truly good, effective and scalable QA process look like? Let’s look at what goes into the ideal QA process, and what implementing that process looks like for a few different types of teams.

In this section, you’ll learn:

  • Characteristics of Good QA
  • The ideal QA workflow
  • A deep dive into what makes for a good QA workflow
  • What you can do to improve your QA workflow
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Ideal Qa Workflow

Who owns quality and QA?

As QA teams become leaner and more focused, and testing processes become more deeply integrated with product and development workflows, knowing where the quality buck stops can be a challenge. But even for teams without a full-time QA team, having a clear, accountable quality owner is essential.

In this section, you’ll learn:

  • Why QA needs a dedicated owner
  • The Role of the QA Owner
  • What QA ownership looks like for teams with no dedicated QA team
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Developer Workflow

What is a culture of quality?

Product quality is more than the sum of the tests you execute before a feature launch. Quality impacts every member of the organization, from the sales and marketing teams to developers and designers. In order to build the best possible product, teams must strive for a culture of quality, where everyone from the CEO to the interns understand quality goals and contribute to the QA process.

In this section, you’ll learn:

  • The benefits of having a  “culture of quality”
  • How to start building a culture of quality for your organization
  • Examples of teams that have successfully created cultures of quality
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Twyla Culture Of Quality

Level Up Your QA Process

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