1. Helping our customers get the most out of our product is our top priority here at Rainforest QA. That’s why we have a customer success team dedicated to making sure that each new customer has the tools and knowledge they need to let Rainforest make a positive impact on their QA. In this blog post, we’ll share a few of the techniques that we use to make sure that Rainforest customers ramp up successfully and start seeing results from the Rainforest platform.

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  2. This post is adapted from content found in Continuous Testing for CTOs. To read the full guide, download it here.

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  3. At Rainforest, we use crowdsourced QA testers to help our customers do faster manual testing. But relying on a team of thousands of testers around the world can open up potential problems with quality control. Ensuring that the quality of our crowdsourced testing workforce stays high is a critical part of our work at Rainforest QA.

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  4. QA is a necessary part of building high quality products, but it can be a slow, disjointed process that creates more problems than it solves. A survey by IBM found that 65% of QA teams spend a large amount of their time running functional verification tests, making functional testing a major time and resource sink for many companies. By streamlining functional test writing, execution and management, you can prevent QA from becoming a serious bottleneck to production.

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  5. Rainforest was just named by Gartner as one of the five Gartner Cool Vendors in Application Development for 2016!

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  6. Our basic process and tools for shipping code at Rainforest haven't changed much in the last year or so (we use Github for hosting Read more.

  7. Continuous deployment is pushing deployment cycles faster than ever, but QA teams often lack the efficiency and focus to keep pace with continuous deployment. Knowing what to test before releasing a product ensures that quality stays high and customers stay happy, yet 33% of QA engineers stated in a recent survey that identifying the right areas to focus testing is a major challenge for their QA teams.

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  8. It started with a simple question. “What problem do you have that you’d pay $1,000 a month to solve?”

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  9. We’ve had many questions on our new tester training model and how to write a good test in Rainforest. To help our customers get the most out of Rainforest, our team has reviewed hundreds of Rainforest tests in the last few weeks to see how people have been writing tests. Our goal was to better understand why Rainforest users might get false positives, low NPS scores, or have a high test abandonment rate.

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  10. How We Train Rainforest Testers

    Picture of Lita Stephenson
    Lita Stephenson, April 21 in product

    Rainforest testers are the key to giving Rainforest customers human-powered QA test results in 30 minutes. So whether you’re already a Rainforest customer or if you’re curious about how Rainforest will make an impact on your workflow, understanding how we train testers at Rainforest is an important step to knowing how to leverage the Rainforest tester network most effectively. Here's a quick introduction to the underlying principles that guide how our testers execute tests in Rainforest.

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