STAREAST Keynote Sneak Peek: The QA Tester's Role - Balancing Technical Acumen and User Advocacy

Conference season is upon us, and we are hitting the ground running! We couldn’t be more excited to be in Orlando, FL for STAREAST this week. Our Senior QA Strategist, Melissa Tondi, is keynoting during the Leadership Summit Session this Friday, May 3rd.

Keep reading for a sneak peek into Melissa’s take on The Tester’s Role - Balancing Technical Acumen and User Advocacy.

The Changing Landscape of the Role of QA Testers

Having spent 20+ years in the QA industry, with more than 15 years building QA teams, Melissa has seen first-hand how the QA industry is evolving. “On Friday, I’ll be sharing my observations from the last 20 years and discussing what it means to be a modern QA professional vs. a traditional QA professional. Unfortunately, QA professionals have not always been seen to be as valuable as our developer counterparts. But that is simply not true. We need to continue to work to shift this perception,” says Melissa.

What Does It Mean to Be a “Modern QA Professional?”

“The modern QA professional is a QE (Quality Engineer). QEs do not just ensure that software is up to quality standards after it’s been developed. Rather, QEs are influential in the building of the software before it’s even started to be developed,” says Melissa.

Most QA professionals are already familiar with the concept of “shifting left”-- starting the QA process earlier in the software development lifecycle. But Melissa emphasizes it’s important for QEs to be aware of what’s to the right of them, too. Modern QEs are key to the development process before development begins, all the way to when the software is being used by customers.

Balancing Technical Acumen and User Advocacy

Being aware of everything that's happening to the left AND right, is the key to being able to create more efficient testing processes. “Moving between being a part of the development process, ensuring that software is developed with quality in mind, to advocating for end users by focusing on strategic testing initiatives, is the modern tester’s role,” says Melissa. The modern testers’ guiding principle is that they can provide value across the entire product lifecycle by balancing technical acumen and user advocacy.

Learn How to Enable Your Team to Balance Technical Acumen and User Advocacy

If you’re participating in the STAREAST Leadership Summit Session this Friday, May 3rd, don’t miss Melissa’s live session. Attend to learn how to build a modern testing team by equipping them to effectively balance technical acumen and user advocacy.

Additionally, Melissa is giving two other live presentations at STAREAST this week. Below is her full schedule:

  1. The “Do Nots of Testing”, Wed, May 1st, 3:00 PM
  2. Disrupt Your Career and Discover True Quality Engineering, Thurs, May 2nd, 9:45 AM
  3. The QA Tester’s Role: Balancing Technical Acumen and User Advocacy, Fri, May 3rd, 8:30 AM

We hope to see you there! You can stay up to date on where else we’ll be this conference season by following us on Twitter.