Six Essential QA Metrics to Measure Product Quality

An effective QA strategy is a measured one -- finding the right QA metrics to measure product quality and team efficiency provide critical insights into your software testing process. But knowing what to measure and avoiding measurements that don’t provide valuable insight are essential.

The Importance of Measuring QA

QA processes can be full of friction that slows down deployment and eats up valuable resources. Tracking key metrics around the QA process helps identify where your team’s time and budget are being used ineffectively and optimize accordingly.

Equally important is measuring the efficacy of the testing process -- bugs that slip through to production are expensive to fix and can negatively impact customer confidence in your product.

Finding the Right QA Metrics for Your Team

Because development and QA processes vary greatly from team to team, the measurements that matter can be different depending on the team makeup, tools and software used,  customer expectations and more.

As a baseline, the quality metrics your team tracks should be:

  1. Test coverage
  2. Flakiness
  3. Test to Test
  4. Time to Fix
  5. Escaped Defects
  6. NPS

With these parameters in mind, there are a few key numbers that every team should consider including in their QA metrics. Click the infographic below to check out how these metrics fit into your QA strategy:

Learn More about QA Metrics and Effective Quality Measurement

Measuring your quality assurance efforts helps you improve your software quality framework, understand your product quality more deeply, and create a more efficient software testing process.

To learn more about how these metrics can be used to improve and optimize your QA strategy, listen to our webinar, 5 Essential Quality Metrics that Matter. In the webinar, we dive deeper into the key metrics that every team must measure to succeed, and how to avoid the common pitfalls that surround QA metrics.

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