Testing Outsourced Development Work with Rainforest

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Ashley Dotterweich, Friday April 14, 2017

Software is still eating the world. As of 2017, there are over 2.2 million apps available in Apple’s App Store that offer a nearly endless array of uses. As software continues to have an expanded role in both business and consumer activities, more and more non-technical companies are developing software.

Not every organization that wants to create an application has a dedicated development team. Many choose to outsource their development work, either overseas or with an agency. But quality is still a key concern for these companies; if anything, ensuring that an application has effective QA processes in place from the start is critical for teams that have limited in-house development resources.

While the majority of Rainforest customers have in-house development resources, some use Rainforest as an important quality step in working with external development teams. Leveraging Rainforest helps teams build better software faster -- even if they aren’t the ones building it themselves.

1. Increase Reliability of Testing Process

The Rainforest platform gives more control to software owners by exposing testing processes and results in an easy-to-understand format. Both the in-house team and the contractors can collaborate on tests as needed, ensuring that tests stay up-to-date and reliable as the product evolves.

Rainforest also creates a more reliable testing cycle by creating a process around manually executed tests. Detailed test results allow teams to pinpoint (and resolve) issues more effectively, and the step-question testing format allows crowdtesters to execute tests in a consistent, replicable manner.

2. Speed Up Cross-Team Communication

For many companies, doing a final quality check of their contractors’ work is a necessary step. But they may have to wait until after the development stage has been completed, and running critical tests manually is slow. Even then, the process of communicating and resolving bugs can require a multiple cycle of back-and-forth between different teams, which slows down the overall time to completion.

Crowdtesting is fast. Rainforest returns test results in about 30 minutes, giving both clients and contractors nearly instant feedback when bugs do crop up. Rainforest also supports integrations with communication tools like Slack and Hipchat, which lets teams get alerts quickly.

3. Gain Better Insights into Quality

Rainforest increases visibility into the testing processes and quality status for the client company. Working with outsourced development teams can be frustrating in its obscurity. Some clients may feel like they have little insight into the project until the final product is delivered. By leveraging crowdtesting to provide fast, continuous insight into quality, clients can have a better overall sense of how their code is progressing.

These insights can be especially useful during the production phase, when software owners must keep a pulse on the quality of their software. Rainforest allows users to automate test runs to perform daily or weekly “health check” of smoke tests, giving them more confidence that nothing is broken without creating extra work.

Create More Confidence in Outsourced Development with Rainforest

If you’re using outsourced development resources, you’re already investing in agile, flexible development solutions. Leveraging the crowd to execute your testing adds a layer of assurance to your development process, without creating additional work for your in-house team. The Rainforest platform is designed to help teams collaborate on quality and execute tests quickly. Whether you’ve built your software in-house or with an outsourced development contractor, Rainforest gives you more confidence in your testing process.